Shipping policy

This Shipping Policy forms part of our Terms of Service. It explains where we deliver, how long delivery takes and what it costs.

Delivery at a glance

We deliver to pick-up points in Sweden, Denmark, Norway and other EU countries. Prices are in the currency of your delivery country.

Delivery to	Delivery time	Shipping cost	Free delivery from	Unclaimed parcel fee
Sweden	1–3 working days	SEK 69	SEK 599	SEK 199
Denmark	1–3 working days	DKK 199	DKK 499	DKK 199
Norway	1–3 working days*	NOK 199	NOK 599	NOK 399
Finland and other EU countries	3–7 working days	EUR 25	EUR 55	EUR 29

* In Norway, deliveries to addresses north of Ålesund can take up to 7 working days.

Delivery is free when your order value reaches the amount in the table. Delivery times are counted in working days from the final order confirmation, not from the time you placed your order, and are also shown at checkout and in your order confirmation. If no delivery date has been agreed, we deliver without undue delay and no later than 30 days after your order.

Pick-up points

You choose your pick-up point at checkout and are notified when your parcel arrives. If your order contains several products and some are out of stock, we may send them in several deliveries at no extra cost to you.

Unclaimed parcels

If a parcel is not collected within the time stated on the notice and is returned to us, we charge the unclaimed parcel fee in the table. The fee covers the costs we incur when the parcel is returned to us, including return shipping, customs handling and other related expenses. For the full rules, including what happens after repeated unclaimed parcels, see our Terms of Service.

Customs and VAT

Prices include VAT, shown at checkout. For deliveries to Norway we are registered in the Norwegian VOEC scheme: Norwegian VAT is paid at checkout and customs clearance is included in the shipping price, for private customers within the applicable value limits. For deliveries outside the EU, the customer is responsible for customs duties, import VAT and local charges.

Chemical products

Certain products are subject to special transport regulations and may therefore have limited shipping availability depending on the destination country, packaging size and shipping carrier. If we cannot deliver your order, we cancel it and refund any payment in full.

Damaged parcels

Visible transport damage must be reported to the carrier and to us at support@tpgab.se within 48 hours of receipt.

Policy updated 28 October 2026

TPG AB reserves the right to update this policy at any time.
Changes take effect from the date they are published on our website.